Help Center

Which shipping carriers do you use?

We use UPS and USPS.

Do you offer free shipping?

Absolutely! We offer free ground shipping for all US orders. Packages are shipped primarily by UPS Ground Service in approximately 1-5 business days.

Do you offer expedited shipping?

We surely do. For $24.99 we will ship your package UPS 2nd Day Air Service and it will arrive by the end of the 2nd business day. For $49.99 we will ship your package UPS Next Day Air Saver and it will arrive by the end of the next business day. This service is not available for all items.

How quickly will I receive my order?

All orders are shipped, Monday to Friday 9AM to 5PM EST, the same or next business day after they are placed. Ground orders arrive in approximately 1-5 business days. UPS 2nd Day Air Service packages arrive by the end of the 2nd business day and UPS Next Day Air Saver arrives by the end of the next business day. Orders are delivered Monday thru Friday. Weekend delivery is not available at this time. You will receive a shipping confirmation email with tracking information when your order is shipped.

Where is my order shipping from?

All orders are made with loving care by our craftsman and shipped directly to you from our Mill in Thomaston, Georgia.

How to make changes to my order?

Please call our customer support team Monday thru Friday 9 AM to 5 PM EST at 888-825-0110 to make changes to your order. Our goal is to ship orders within the same or next business day from when they are placed, so depending on when you call a change my not be possible. If we are unable to change the order please feel free to return your package upon receipt. Visit our return center by clicking on our returns link

What happens if an item is out of stock?

If an item is out of stock it will show on the website as a preorder item. If you would like to place a preorder you are welcome to. We will send you an email when the item has been made by our craftsman and is back in stock ready to ship. Please feel free to contact us if you have any questions.  Contact Us

Our plants are in Thomaston, Georgia and Easley, South Carolina. Our corporate headquarters and sales office is in Wyncote, Pennsylvania. 

What do I do upon receipt of my goodies?

Please inspect you purchase upon receipt, before laundering, and notify us of any damages, size discrepancies or errors. If we have made a mistake, we will make it right, right away.

What is your "Happiness Guarantee" return policy?

As a small family business we sweat the small stuff to make sure you are happy with our products. All of our products ship to you for free. Sleep on them, wash them, live with them. If for any reason you aren't fully satisfied, you may return them on us for up to 2 years and receive a full refund.

If you need to contact us you may email us at support@americanblossomlinens.com or call us at 888-825-0110 

How do I return an item I purchased?

We stand behind our product and want them to bring you joy. Return shipping to us is free. Returns will be refunded in the original method of payment within 48 hours from when we receive the package back at our warehouse. Please begin the return process here: https://americanblossom.myreturnscenter.com/

Once we have your complete information, you will receive an email with a return label and instructions.

How deep are your fitted sheets?

Our fitted sheets are made with extra deep 16" pockets to provide an excellent fit on practically any height mattress. Our fitted sheet elastic is wider and stronger than the industry standard to enable the sheets to better hug the sides of the mattress. We cover the elastic in fabric for a clean finished look and longer elastic life.

What is included in a set of sheets?

• Twin set includes flat sheet, fitted sheet and 1 standard pillowcase.
• Full set includes flat sheet, fitted sheet, and 2 standard pillowcases.
• Queen set includes flat sheet, fitted sheet and 4 standard pillowcases.
• King and Cal King sets include flat sheet, fitted sheet and 4 king size pillowcases.

If your pillow is not full enough and you need more fill, please email support@americanblossomlinens.com and we will be happy to send you an extra 1/2 lb of wool bolus.